Dear Shanko, Your prompt response? especially considering it is Saturday night, impresses me a great deal.? If your ceiling tiles are as nice as I expect them to be, I WILL be your biggest fan. Thanks, D. Dolbey
We just wanted to thank you for all your help with instructions, and talking us through the total order. I have never had a company email through his phone on a Holiday to answer questions for me. We are building our own home,literally. And I have always wanted a tin ceiling. After searching through many other companies we found yours. The price is half of others and your customer service and quality is excellent. I recommend you to everyone. My husband works in the Home repair field and we know a few contractors, whom we have passed on your website too. They are very impressed with your product as well. So thank you for helping us make our house the home we have always dreamed of. You guy's rock! Have a prosperous and Happy New Year!
Dear Shanko, Thanks for the update and prompt reply! That's great customer service! Thanks Rick Krochka
Thanks for the update and prompt reply!
It isn't very often in this day and age -- especially in an online setting where one is buying something three dimensional, tactile, and visual -- that you feel like a company cares about you as a person with a special project. These guys were great. They helped my customize a sample order; then we had long conversations about what I wanted my finished tiles to look like; then they actually DID IT!! My kitchen backsplash looks amazing, really amazing, and it was exactly how I'd hoped it would be created. I feel like there could be a little more information on repeats, usable area of each tile, etc etc, and the company would do well to offer matching caulkings! Otherwise, couldn't have been happier.
I am beyond thrilled with my new tin tile backsplash and bar insert! It really completed my project thank you so much for great service and a great product! I would happily send you photos if you would like, thanks again.