This email is to let you know that our ordered arrived today as promised. We are very pleased with the shipment. The packaging was very carefully done and did protect the tin tiles. We are impressed with the amount of care and attention given to such a small order. The fedex courier worked perfectly. Thank you for using that service. Our history with courier services out of the states is the brokerage fees are very high and usually charged. Thank you again, Robert and Dale Stannard
It isn't very often in this day and age -- especially in an online setting where one is buying something three dimensional, tactile, and visual -- that you feel like a company cares about you as a person with a special project. These guys were great. They helped my customize a sample order; then we had long conversations about what I wanted my finished tiles to look like; then they actually DID IT!! My kitchen backsplash looks amazing, really amazing, and it was exactly how I'd hoped it would be created. I feel like there could be a little more information on repeats, usable area of each tile, etc etc, and the company would do well to offer matching caulkings! Otherwise, couldn't have been happier.
Dear Shanko, Thanks for the update and prompt reply! That's great customer service! Thanks Rick Krochka
Thanks for the update and prompt reply!
Hello, All the pieces I ordered have arrived. They are in good shape. thank you Sam Humphrey